I bought a pair of trousers in a physical store for €75, and ten minutes later I saw that the same item was listed for €65 on Emestudios’ website. I know €10 isn’t a huge amount, but it’s frustrating when you realize there’s no consistency between in-store and online pricing. I even asked directly if the price was the same as online, and I was told it was — but that discounts don’t apply the same way. That doesn’t really make sense.
In the past month, I’ve spent over €500 on the brand because I was genuinely enjoying what you offer. But small details like this — even if they seem minor — take away the excitement and make me hesitant to keep shopping. This isn’t a complaint about the €10; it’s about the lack of transparency and the feeling that loyal customers aren’t being treated with much care. I just wanted to share my experience.